Greasy Groove Reviews

Extensive Custom Pickguard Selection: Offers thousands of guitar pickguard profiles and the ability to create unique custom shapes for electric, bass, and acoustic guitars.

Variety of Materials and Designs: Includes a wide range of materials such as ply, pearloid, glitter, mirror finishes, and custom graphic designs tailored for specific guitar models like Epiphone Les Paul Standard.

High-Quality Manufacturing: Uses advanced tooling and skilled technicians to ensure precise cuts and high-quality products made in Canada.

Custom Shop & Design Team: Capable of handling adventurous projects with innovative ideas to deliver unique custom parts including pickguards, drum head graphics, drum art, and vintage logos.

Groove Points Loyalty Program: Customers earn points on purchases that can be redeemed as credits toward future orders. Additional points can be earned by writing reviews or sharing wish lists.

Customization Flexibility: Ability to get exactly the shape and design needed for any guitar project or replacement.

Quality Assurance: Skilled craftsmanship ensures products fit well without modifications (as noted by customer feedback) and meet high standards.

Customer Engagement & Rewards: Groove Points program incentivizes repeat business with easy earning and redemption options enhancing customer loyalty.

Innovative & Creative Solutions: The company thrives on new ideas allowing customers to realize unique artistic visions beyond standard parts.

Offers unique aftermarket guitar parts such as pickguards, truss rod covers, and speed knobs that are not always easy to find elsewhere.

Some customers report excellent product quality, with items like pickup guards fitting well and requiring no modifications.

Positive feedback on Etsy highlights good service, support, and packaging for certain orders.

Customer service issues are frequently reported, including poor communication, refusal to address complaints, and unresponsive support.

Orders may be canceled without customer consent, and promised tracking information is sometimes not provided.

Delivery times can be excessively long, with some reviews noting significant delays in receiving products.

Fit and quality are inconsistent; some customers have experienced poorly fitting parts or subpar craftsmanship.

Not BBB accredited, which may indicate a lack of commitment to resolving disputes or maintaining certain business standards.